During Assessment

Why is the platform not loading?
Go through this checklist  - Check internet connectivity - Check the URL (Please use this URL- caliber.callidolearning.com) - If this is happening to multip...
Mon, 2 Mar, 2020 at 5:47 PM
What if I lose internet connectivity mid-test?
Open a new window and log-in again to resume the test from where you left.  Please refrain from refreshing the page. If you require instant...
Fri, 28 Feb, 2020 at 4:32 PM
Students are unable to submit the answers
Students need to zoom out or scroll down to look for the submit button.   If you require instant response from our team, please click on the blue...
Tue, 3 Mar, 2020 at 3:27 PM
My student cannot move to the next question.
Go through this checklist - Students may need to zoom out or scroll down on the scroll.  - They must not refresh the page at any point as this could s...
Mon, 2 Mar, 2020 at 3:02 PM
Screen is not clear/visible
Do not refresh the page at any point as this could skip the current question. If the screen is unclear, students must open a new tab, close the previous o...
Mon, 2 Mar, 2020 at 5:55 PM
What happens if Student logs out mid-test?
Students can then log back in at any other time. The assessment will start from where the student left without any time loss. Teachers can get in touch wi...
Mon, 2 Mar, 2020 at 6:01 PM
There are two assessments in my account - which assessment am I supposed to do?
Please confirm with your teacher which test you need to take. You should take the Baseline test first and then the Endline test after confirming with your ...
Mon, 2 Mar, 2020 at 6:03 PM
Can students search for test-related information in a new tab?
Yes, The test does not necessitate prior knowledge.  If you require instant response from our team, please click on the blue icon  on the bottom r...
Tue, 3 Mar, 2020 at 3:46 PM
What if the internet fails/ disconnects during the diagnostic?
The diagnostic is designed to store students’ previously entered responses. In the event of a disconnection or internet failure, the student will be able to...
Mon, 2 Mar, 2020 at 6:24 PM