If you have typed an incorrect password more than 5 times, your account will get locked.

You can unlock your account by clicking on the reset password link and resetting your password.

To reset your password, please follow the steps mentioned below: 

1) Visit https://callido.litmos.com/account/forgot

2) Enter your registered Email ID with Callido ( the Email ID you receive communications from Callido)

3) Click on the reset link in your inbox and reset your password

Your account will get unlocked after you have had reset your password.

If you require instant response from our team, please click on the blue icon  on the bottom right of your screen to chat with us live!