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Knowledge base
Callido Platform
General Queries
5
What are the minimum system requirements for the Callido platform?
Can I complete/attempt a lesson/module again?
Will my progress be saved?
How do I know if I have completed a module?
How do I check my course progress?
Log in related queries
6
I have forgotten my username/password
What is my Username and Password?
My account is locked
What do I require to begin my course?
How do I Self Sign-up with Callido?
See all 6 articles
Navigation related queries
2
How do I move forward in a module?
Where can I find all my courses?
Teacher related queries
3
How do I locate the correct module or activity?
As a teacher, how do I access student reports?
How do I reset the password for my students?
Tech related queries
4
Why is progress not being recorded on a module?
Can I watch the module in full screen?
I am unable to click next and move to the next module, what do I do?
My video is not loading
Caliber Assessment
Before Assessment
9
What is Caliber?
What are the technical requirements for Caliber?
What skills are tested in the assessment?
Do I need to install anything before the test?
How long is the assessment?
See all 9 articles
During Assessment
9
Why is the platform not loading?
What if I lose internet connectivity mid-test?
Students are unable to submit the answers
My student cannot move to the next question.
Screen is not clear/visible
See all 9 articles
After Assessement
5
Will I be able to download reports?
Why do I see low correlations between the sub-skills on our chart for the same student?
Differences in academic performance vs performance on Caliber
Once Caliber is administered, what are the possible interventions which will be offered by the program?
What happens if students just click through and move on?
Personal Project
General
7
Who is the PP companion useful for?
Is your companion aligned to the PP criteria?
If I need subject specific guidance, whom do I consult?
Does it automatically record the PP journal?
Are there additional resources available in addition to the PP companion?
See all 7 articles
Teacher related queries
9
Do I have to make my students do the whole PP companion?
How can the PP companion help students score better?
Should the PP companion be used in addition to the work I give them?
How can I see what my students have completed?
Can my students do just the task sheets and skip the online modules?
See all 9 articles
Student related queries
3
How do I know which module to work on?
I don't have Word on my laptop. How do I work on the worksheets?
What support can students reach out to Callido for?
Extended Essay
Platform Navigation
9
How do I navigate the platform? (educators)
How do I track my students' activity on online modules?
How do I reset a student's password from my admin account?
What is the link to login to the EE Companion?
Where can I share feedback and ask for support?
See all 9 articles
Research Tool related queries
7
Is using the Callido Research Tool optional?
Do I need to answer all the questions while adding a source?
The Callido Research Tool isn't opening when I click on it. What shall I do?
How do I change my subject in the Callido Research Tool?
How do I add sources?
See all 7 articles
Help Desk Software
by Freshdesk