Callido Learning

General Queries 5

• What are the minimum system requirements for the Callido platform?
• Can I complete/attempt a lesson/module again?
• Will my progress be saved?
• How do I know if I have completed a module?
• How do I check my course progress?

Log in related queries 6

• I have forgotten my username/password
• What is my Username and Password?
• My account is locked
• What do I require to begin my course?
• How do I Self Sign-up with Callido?

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Navigation related queries 2

• How do I move forward in a module?
• Where can I find all my courses?

Teacher related queries 3

• How do I locate the correct module or activity?
• As a teacher, how do I access student reports?
• How do I reset the password for my students?

Tech related queries 4

• Why is progress not being recorded on a module?
• Can I watch the module in full screen?
• I am unable to click next and move to the next module, what do I do?
• My video is not loading

Before Assessment 9

• What is Caliber?
• What are the technical requirements for Caliber?
• What skills are tested in the assessment?
• Do I need to install anything before the test?
• How long is the assessment?

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During Assessment 9

• Why is the platform not loading?
• What if I lose internet connectivity mid-test?
• Students are unable to submit the answers
• My student cannot move to the next question.
• Screen is not clear/visible

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After Assessement 5

• Will I be able to download reports?
• Why do I see low correlations between the sub-skills on our chart for the same student?
• Differences in academic performance vs performance on Caliber
• Once Caliber is administered, what are the possible interventions which will be offered by the program?
• What happens if students just click through and move on?

General 7

• Who is the PP companion useful for?
• Is your companion aligned to the PP criteria?
• If I need subject specific guidance, whom do I consult?
• Does it automatically record the PP journal?
• Are there additional resources available in addition to the PP companion?

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Teacher related queries 9

• Do I have to make my students do the whole PP companion?
• How can the PP companion help students score better?
• Should the PP companion be used in addition to the work I give them?
• How can I see what my students have completed?
• Can my students do just the task sheets and skip the online modules?

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Student related queries 3

• How do I know which module to work on?
• I don't have Word on my laptop. How do I work on the worksheets?
• What support can students reach out to Callido for?

Platform Navigation 10

• How do I navigate the platform? (educators)
• How do I track my students' activity on online modules?
• How do I reset a student's password from my admin account?
• What is the link to login to the EE Companion?
• Where can I share feedback and ask for support?

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Research Tool related queries 7

• Is using the Callido Research Tool optional?
• Do I need to answer all the questions while adding a source?
• The Callido Research Tool isn't opening when I click on it. What shall I do?
• How do I change my subject in the Callido Research Tool?
• How do I add sources?

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